SERVICES MA-VA BUSINESS SUPPORT OFFER

When you work with MA-VA Business Support, you can be sure that your admin tasks will be carried out efficiently, effectively and professionally. To find out more about what makes MA-VA Business Support the perfect Virtual Assistant Service for you, take a look at some of the services offered:

DOCUMENT PRODUCTION

  • Production of business documents using Word, Excel and PowerPoint

  • Reports

  • Quotations

  • Presentations

COMMUNICATION

  • Call handling (calls answered in your business name)

  • Email management

  • Social media management

  • Web chat​​

TRAVEL & ACCOMMODATION

  • Hotels

  • Flights

  • Car hire

  • Rail travel

MEETING, CONFERENCE & EVENT PLANNING

  • Venue sourcing

  • Invitations

  • Guest speakers

  • Room set-up

  • Participant registration

  • Catering

GENERAL ADMIN SERVICES

  • Diary management

  • Inbound sales processing

  • CRM updates

  • Supplies ordering

  • Proof reading

  • Invoicing

PROJECTS & AD-HOC TASKS

  • Mystery shopping (visiting your outlets to discretely monitor customer service, cleanliness, efficiency, product availability and the general customer experience - working to an agreed brief)

  • Health & Safety audits (visiting your outlets, offices or sites to determine that all required HSE standards are being followed - working to an agreed brief)

  • Recruitment (advertising vacancies, evaluating CVs, Interview invitations, Interview feedback)

ACCOUNT MANAGEMENT

  • Customer visits

  • Scheduled customer telephone calls

  • First point of contact for customers

  • Upselling current products/services

  • Order processing

  • CRM updates

  • Email communications